Managing appointments efficiently is crucial for running a successful business. With the right scheduling tool, you can reduce no-shows, streamline bookings, and ensure a seamless experience for your clients.
This guide will walk you through selecting a scheduling platform, setting up an appointment page, and integrating it with your Savvy site.
Step 1: Choose the Right Scheduling Platform
Selecting the right scheduling tool depends on your business needs. Here are some popular options available in South Africa:
| Platform | Cost | Key Benefits |
|---|---|---|
| Calendly | Free Basic version, Premium plans: $8 - $16 (R150 - R300) | Syncs with calendar apps, easy scheduling link sharing |
| Google Appointment Scheduling | Free trial, then requires Google Workspace: $5.40 - $18 (R101 - R338) | Seamless integration with Google services |
| Acuity Scheduling | Free trial, then $16 - $49 (R300 - R920) | Accept payments through Stripe, Square, PayPal |
| Setmore | Free basic plan, Premium: $5/user (R93) | Accept payments even on free plan |
| Doodle | Free basic plan, Premium: $6.95 - $8.95/user (R130 - R168) | Best for scheduling group meetings |
Each platform has its advantages. Consider your needs—whether it’s payment integration, automated reminders, or ease of use—before making a decision.
Step 2: Create a Professional Appointment Page
Once you’ve chosen a platform, set up an appointment page that makes booking easy and professional.
Steps to create a great appointment page:
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Keep descriptions clear – Clearly state your services and pricing.
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Use images – Add photos to showcase your business.
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Enable easy payments – If applicable, allow clients to pay online.
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Provide expectations – Inform clients about what to expect before their appointment.
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Optimise for mobile – Ensure the page looks good on smartphones.
Step 3: Set Up Terms & Conditions
Transparent policies prevent misunderstandings. Clearly state:
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Cancellation policies – Outline how far in advance cancellations are allowed.
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Refund policy – Specify whether refunds are available for missed appointments.
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Rescheduling rules – Define how clients can reschedule.
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Discounts & vouchers – Include conditions for promotional offers.
Step 4: Integrate Your Scheduling App with Your Savvy Site
Linking your scheduling platform to your website makes booking seamless for clients.
How to connect your scheduling app to Savvy:
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Log into your Savvy dashboard.
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Navigate to Manage Site.
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Click Add a Button and select Schedule an Appointment.
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Paste the booking link from your scheduling platform.
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Save changes.
Now, your clients can book appointments directly from your Savvy site, ensuring a hassle-free process.
Step 5: Promote Your Booking Link
Once your appointment system is live, make sure your clients know about it!
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Add it to social media bios (e.g., Instagram, Facebook, LinkedIn)
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Include it in email signatures
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Display it on your website prominently
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Share it in newsletters or WhatsApp messages
Using a scheduling app can save time, reduce missed appointments, and provide a better client experience. When paired with Savvy, your booking process becomes even more streamlined.